In keeping with our philosophy of providing value to our
LK & Associates and its affiliates have developed hosting plans to meet the growing
needs of customers that require more from their hosting
LK & Associates offers customers a competitive selection of
web hosting packages, all managed by a 24 hour, 7 day a week
Network Operations Center (NOC). Customers are provided with a choice of pre-configured
packages, and with the flexibility to upgrade to additional
packages at will!
The Rackspace network has been engineered from the ground up
to accommodate the high-availability demands of our
customers' mission-critical Web applications. Our
Cisco-powered, Zero-Downtime Network™ has unique
self-healing attributes that allow us to deliver on our 100%
infrastructure availability guarantee.
Rackspace doesn’t rely on any single connectivity provider.
Instead, we employ a multi-provider strategy. This offers
benefits over simply partnering with one network carrier.
Working with multiple network carriers creates natural
redundancy in our network architecture and ensures that
packets can leave our network from multiple points.
Additionally, if one or more providers experience congestion
or downtime, traffic can be rerouted through other network
partners until the issue is solved.
Beyond simply providing redundancy in case a particular
provider experiences downtime, our proprietary networking
technology allows our network operations team to actively
probe the public Internet for packet loss and latency and
automatically reroutes traffic around these areas. This
ensures that traffic leaving the Rackspace network is not
bound for a part of the public Internet that is heavily
Guaranteed Packet Delivery
Our providers are paid to make sure that packets of
information are delivered quickly and efficiently to your
end users. This offers significant advantages over simply
peering with the major backbones. Peering agreements rarely
include Service Level Agreements (SLAs) so no one is
accountable for lost packets at congested exchange points.
Because Rackspace has SLAs with all of our network partners,
we are able to guarantee that all packets will leave our
network at full speed.
Rackspace substantial bandwidth capacity allows us to
accommodate even the largest spikes in traffic. To ensure
rapid delivery of content, we continuously add network
connectivity and new routes. Low bandwidth utilization
allows for maximum uptime, even if multiple transit partners
experience simultaneous outages.
We work closely with leading telecommunications providers to
build and maintain our world-class network.
Rackspace Managed Hosting owns
and operates four Tier-1 data centers located in Texas,
Virginia and London, England. Each data center is engineered
to the highest levels, with extensive systems to address
security and network redundancy, enabling Rackspace to offer
our 100% infrastructure availability guarantee.
Access to data centers is restricted by two-factor
authentication including Biometric hand scanners. Rackspace
data centers are physically isolated from everyone but level
three technicians. Public access is strictly forbidden. All
entrances and common areas are monitored 24x7 via
Our data centers’ HVAC (Heating Ventilation Air
Conditioning) systems are N+1 redundant to ensure that –
even in the event of an entire HVAC system failure – there
is a duplicate system on standby to take over. All air is
circulated and filtered every 90 seconds to remove dust and
contaminants. An advanced fire-suppression system is in
place to prevent any fire from spreading – in the unlikely
event that one could start. All cables to servers and
routing equipment are securely tied down and cable racks
suspended from the ceiling provide dual routes for all
Power systems in Rackspace data centers are designed to run
uninterrupted even in the unlikely event of a total power
outage. All servers are fed with conditioned UPS (Uninterruptable
Power Supply) power that will run if utility power fails.
The UPS power subsystem is N+1 redundant with instantaneous
failover in case the primary UPS fails. In the event of an
extended power outage, on-site diesel generators can run
indefinitely. Generators are regularly tested to ensure
functionality in the event of an emergency.
Core Routing Equipment
We use only fully redundant, enterprise-class routing
equipment housed in its own secure, core routing room and
fed with its own redundant power supply. Our fiber carriers
enter the facilities at disparate access points to ensure
that there is no service failure, even in the unlikely event
of a fiber cut.
At Rackspace, we realize that a Tier-1 data center is more
than hardware and software. That's why we employ a certified
networking and security team with years of experience in
managing and monitoring enterprise-level networks. Our
certified Rackspace network technicians are trained to the
highest standards to ensure that we are able to meet our
100% infrastructure availability guarantee.